• Buyer can return or exchange this item
• Buyer must return item within 14 days of delivery
• Buyer is responsible for return shipping costs
• Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund 

Contact your bank or credit card company, it may take some time before your refund is officially posted.

If you’ve done this and you still have not received your refund yet, please contact us at {Joyfulbliss@joyfulblissco.com}.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {Joyfulbliss@joyfulblissco.com} 

 

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Need help?

Contact us at {Joyfulbliss@joyfulblissco.com} for questions related to refunds and returns.